Q: How long will it take my carpets to be dry?
A: The time it takes your carpet to dry will vary, depending on
the type of carpet, as well as humidity and airflow to the rooms
cleaned. Turning on the Air Conditioner or Heater will decrease
drying times significantly. Most types of carpet take four to six
to dry, areas that are heavily soiled and stained will require more
time to dry once cleaned.
Q: Do I have to wait for my carpets to be dry
completely to walk
A: No, you may walk on your carpets before they have completed
drying, however it is strongly advised that you do so barefoot or with
a pair of indoor only shoes or slippers, the wet carpet would absorb
any dirt from outdoor shoes, resoiling the area recently cleaned.
Please use utmost care when walking on wet carpet, it will be very
slick on slippers and indoor shoes. Please also be very careful
when stepping from wet carpet to any hardwood, tile, or linolium
surface, it will be very slippery.
Q: How long does it take for you to clean my carpets?
A: An average 2000 square foot home takes about 2 hours to finish
cleaning. This amount of time will vary greatly depending on the
how soiled your carpets are as well as the severity of the stains we
Q: Will cleaning my carpets make them soil faster?
A: This is a bad rep that has become all too common with carpet
cleaning. Many portable carpet cleaning units and some truck
mounts use detergents mixed directly with the water when cleaning your
carpets, this sets us apart. When we clean carpets, we only apply
detergents to soiled and stained areas, then we rinse and clean with
ONLY water. With this method, we save wasting chemicals and leave
no detergent residue in your carpets to collect dirt. If you
would like to know more about how detergents work, you may enjoy this animated
Q: Will any of your chemicals harm my children or pets?
A: No. Any detergents we use on your carpets are rinsed
thouroghly with pure clean water, leaving no chemicals in your carpets.
Q: I have heard that water will damage my carpet, is
A: If water is left on the carpet and not properly extracted, it
can cause damage to your carpet and the padding underneith.
However, our trained professionals remove over 95% of the water we use
to clean your carpets. After we finish cleaning your we do
a dry run over the area to extract even more water and dirt, allowing
your carpets to dry faster.
Q: Do I need to move my furniture before you come to
A: Yes. One of many reasons we can give you such a great
price on carpet cleaning is because we use one man crews. This
makes it impossibly difficult for us to move most furniture. Many
times, under your furniture the carpets are not very dirty or soiled,
so it may not be necessary to have it cleaned every time. If you
would like the carpets under your furniture cleaned, please have the
furniture moved off the carpets before we arrive.
Q: Do I need to be home when you clean my carpets?
A: Although it is not necessary for you to be home while we
clean, we prefer to walk through the home with you before beginning to
find out any concerns and answer any questions you may have.
Q: What if spots that
A: Most spots will not reappear, however some spots will adhere
to the carpet backing and may rise back to the surface. If a spot
reappears, please call us promptly to help resolve these problems.